MeowianShop Terms of Use

Effective Date: November 14, 2025

1. General

Welcome to MeowianShop.com. These Terms of Use (โ€œTermsโ€) govern your use of our website, mobile apps, and related services (โ€œServicesโ€). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

To shop with us, you must be at least 16 years old.

2. Use of Our Services

  • You agree to provide accurate information and represent that you meet age requirements.
  • You may use the Services only to shop for personal items (our dolls) and not for resale or commercial purposes.
  • Do not upload content that infringes copyrights, is harmful, illegal, or otherwise violates these Terms.
  • You are responsible for maintaining the confidentiality of your account credentials.

3. Orders, Payment, and Shipping

  • Prices and availability are subject to change without notice.
  • Payment can be made via the methods available on the Site.
  • We aim to ship orders promptly, but delivery times may vary.
  • Title to items passes to you when items are shipped.

4. Returns and Refunds

  • You may return eligible products within the designated return period. Contact customer service for details.
  • Customers are responsible for shipping costs unless the product is defective or sent in error.
  • Defective products will be fully refunded or replaced.
  • Some items (e.g., personalized dolls) may not be eligible for returns.

5. Intellectual Property

All content on our Services, including text, images, and logos, is owned by MeowianShop or licensed to us. You may not copy, reproduce, or distribute any content without prior written permission.

6. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for third-party content, privacy policies, or practices. Use such links at your own risk.

7. Liability

To the extent permitted by law, MeowianShop is not liable for indirect, incidental, or consequential damages arising from your use of the Services. Our liability for any product is limited to the purchase price of that product.

8. Privacy

By using our Services, you consent to our collection and use of your personal information as described in our Privacy Policy.

9. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, or transportation issues.

10. Dispute Resolution

This agreement is governed by the laws of Hong Kong. Any disputes will be resolved through arbitration administered by the Hong Kong International Arbitration Centre.

11. Contact Us

For questions regarding these Terms, please contact us at support@meowianshop.com.