Shipping Policy

General Information

At Meowianshop.com, we are committed to delivering your order quickly and safely. This Shipping Policy explains our order processing times, delivery methods, shipping costs, and customs responsibilities.

Order Processing

All in-stock order are processed within 3-7 business days (excluding weekends and public holidays) after your payment has been confirmed. During peak seasons or promotional events, processing times may extend slightly.

Once your order is shipped, you will receive a confirmation email containing your tracking number so you can follow your package until it arrives.

Delivery Times

Estimated delivery times vary depending on your location and the chosen shipping method:

  • Standard Shipping: 7–16 business days
  • Express Shipping: 5–8 business days (available in select regions)

Please note that international shipments may take longer due to customs inspections and clearance procedures in the destination country.

Shipping Costs

Shipping fees are automatically calculated at checkout based on the weight, size, and destination of your order. Occasionally, we may run promotions offering free or discounted shipping.

Important: Shipping fees are non-refundable unless the return is due to our error (wrong or defective item).

Order Tracking

All orders come with a tracking number. Customers can track their orders directly via our website or through the link provided in the shipping confirmation email.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees levied by the destination country. These charges are the buyer’s responsibility and are not included in the product price or shipping cost.

We are not responsible for delays caused by customs processes or for packages refused due to unpaid duties/taxes.

Failed Deliveries & Address Issues

Please ensure that all shipping details are entered correctly at checkout. We are not responsible for failed deliveries due to incorrect addresses provided by customers. If a package is returned to us due to incorrect or incomplete address details, reshipping fees will apply.

Lost or Damaged Packages

While we take great care in packing and shipping your orders, we are not liable for packages lost or damaged in transit. If you experience such an issue, please contact the shipping carrier directly. For further assistance, you may also reach out to our support team at support@meowianshop.com.